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Notice of FPS Service Suspension and New Measures
Dear Valued Customer:
In order to comply with the regulatory requirements, our FPS service will be suspended from 01:00 a.m. to 12:00 p.m. on 30 October 2022 for FPS name checking upgrade. After the resumption of FPS service, many banks may have imposed stricter controls on the verification of the recipient's name. In view of this change, the following tips are prepared for your reference to prevent your FPS transfer instruction being rejected:
- If you are transferring via account number , please ensure that your inputted recipient name matches the account name in the beneficiary bank;
- If you are transferring via registered account number, please ensure the recipient name registered in our bank matches the account name in the beneficiary bank. If you find any discrepancies with the account name in the beneficiary bank (such as alias), you can update the recipient account name under "My Registered Third-Party Account" via personal mobile banking or e-banking. The updated account name will be effective after 6 hours. Please make sure you make transfer after the recipient account name is updated .
For enquiries, please contact our customer service hotline (852) 218 95588.
Industrial and Commercial Bank of China (Asia) Limited